Cancellations thirty (30) days prior to your
reservation date entitle you to a full refund minus a 15% processing
fee. NO REFUNDS are made for cancellations with less than thirty days
notice. Please inform all of your group members of this policy. We
reserve the right to move trips to other rivers or sections due to
water conditions. All trips go rain or shine!
Our reservation policy for the Gauley River differs from that of the New River because of the limited space available and the very short season of 22 days in September and October. When you call to make reservations we will provide information on available space. Gauley reservations are on a first-come first-serve basis, therefore in order to guarantee your requested dates a 50% deposit will confirm trip date, remaining balance wil lbe due 45 days prior to trip date. Reservations cancelled less than 45 days prior to your trip will not be refunded, in some cases a raincheck may be issued if trip not sold out. A 15% handling fee will be charged for any reservation cancelled 45 days prior to your trip date.
All precautions are taken by New River Adventures, Inc. to ensure a
safe and enjoyable trip. However, since some risk is involved in any
outdoor experience, we do not assume responsibility for loss or damage
to personal property or bodily injury. You will be required to sign an
"assumption of personal responsibility" release form before taking any
of our trips. Anyone under 18 must have a parent or guardian sign for
them. You will be responsible for any personal property you bring
along. Our waterproof equipment is excellent, however, much depends
upon the user and we accept no responsibility for items placed in those
containers. We feel the physical demands of our trips are well within
the range of the average person, however, those with a specific medical
problem, such as heart disease or epilepsy, may wish to consult their
physician regarding their participation in this sort of activity. No
drugs or alcohol will be allowed on any of our trips. We reserve the
right to refuse passage to anyone appearing intoxicated.